Online booking that follows your rules

Publish your business page when you are ready and share its link. Clients pick their pets, a service and any add-ons, then a time you are open. They only ever see times your rules allow.

• Set minimum notice and how far ahead clients can book
• Space start times and add buffers around them
• Let clients choose a team member, or not
• Pause online booking with one switch

For new pets and returning pets you choose whether a booking confirms instantly, waits as a request for your team, or cannot be made online. Any service can have its own rule, and you can mark a client you trust so their pets follow your returning-pet rule from the start.

• Accept or decline requests in one list
• Offer a different time back
• Requests you never answer expire and free the time

Attach forms to a service and the client fills them in as part of booking. Published agreements are signed before the booking is sent. If a service needs a current vaccination certificate and the pet’s has expired, the booking becomes a request for your team instead of confirming.

Put a deposit on a service and the client pays it online through Stripe as part of booking. For requests, you choose whether their card is held first or they pay once you accept.

Before your cutoff, a client can cancel online after seeing your cancellation terms. After it, or to move a visit, they send a request and the visit stays booked until your team answers.

• Cancel online before your cutoff
• Ask to reschedule, with a preferred time
• Withdraw a request they no longer need

Every service, class, pass and membership can have its own page with its price and dates. Share it in a post or a message, and someone without an account can read it before they sign up to book.