Skip to content

Navigation

Built with a hydrotherapy clinic, not adapted for one

My mum runs Dogworx Hydrotherapy. I built liddle because nothing she tried held the assessment, the block of weekly sessions, the notes that build across them, the vet clearance and the money on one record. If your work is canine physiotherapy, myotherapy or rehab rather than hydro, the same assessments, session series, notes and clearances are here.

30-day free trial. No credit card.

A hydrotherapist in a green uniform steadying a golden retriever as it walks on the underwater treadmill of a glass hydrotherapy tank

Assessment, then a plan

Book the assessment, then book the weekly series that follows it. Pause the series when a dog is sore or the family is away. Change one session, or that session and every one after it, without rebuilding the block.

Full groom · SadieWeekly on Tuesday
  • Tue 7 Oct9:00 am · Full groomDone
  • Tue 14 Oct9:00 am · Full groomDone
  • Tue 21 Oct9:00 am · Full groomBooked
  • Tue 28 Oct9:00 am · Full groomBooked
  • Tue 4 Nov9:00 am · Full groomBooked
  • Tue 11 Nov9:00 am · Full groomBooked

Example preview

Notes that build on the last session

The note sits on the appointment, so six weeks of sessions read in date order and your team sees all of it. When the owner should see how a session went, publish a visit update and it appears in their portal.

  • Read the whole history on the animal record
  • Keep clinical notes to your team
  • Publish an update with photos to the owner
  • Keep a medical or medication alert in view

The vet clearance, tracked

Store the referral or clearance as a document with an expiry date, and make it a requirement on the service. A booking for a dog whose clearance has lapsed is held for your approval instead of going ahead. The demo uses a vaccination certificate; a vet clearance follows the same rule.

Documents · Noa Bellamy
  • Grooming agreement

    Signed online 12 Mar · No expiry date

    Current
  • New client intake form

    Completed 12 Mar · No expiry date

    Current
  • Vaccination certificate · Sadie

    c5-vaccination-2024.pdf · Expired 2 Aug

    Expired

Example preview

Book a groom while Sadie’s vaccination certificate is out of date, then clear it.

Paid before the plinth

Set a deposit on the assessment and the owner pays it online through Stripe as part of booking. Sell a block of six sessions as a package, and the credits draw down as the dog uses them.

  • Set the deposit amount per service
  • Invoice against the appointment it belongs to
  • Record cash, EFTPOS or bank transfer on the sale
  • Refund a deposit when the reason is a good one

The owner stays in the loop

Owners get a portal with their appointments, their invoices, the forms they filled in and the agreement they signed. It opens in a browser, so there is nothing for them to install.

  • Request the next session against your open times
  • Pay a deposit or an invoice through Stripe
  • Sign the agreement before the first visit
  • Message your business inbox, not one phone

What liddle will not do for you yet

There is no measurement field on the animal record, so weight and gait scores go in the session note, where they read in order but cannot be charted. Reminders send once a day for the next day, so nobody can be reminded three days ahead.

Questions, answered plainly

Does liddle keep clinical notes?

Your session notes sit on each appointment and read in date order on the animal’s record, visible to your team only. What the owner sees is a separate visit update you choose to publish.

Can I require a vet clearance before booking?

Yes. Make a current clearance a requirement on the service. Without one, a booking comes to your team as a request instead of confirming.

Is liddle veterinary practice software?

No. liddle runs bookings, records, notes, documents and payments for therapy and rehab work. It does not prescribe, diagnose or chart measurements.

See it on a real clinic’s week.

Book a call and I will show you a real hydrotherapy clinic’s workflow, or start a 30-day trial and run a week yourself. No credit card.