How liddle looks after your data
The facts a business owner should be able to check before trusting software with their clients. liddle holds no security certification today, so none is claimed here.
Who runs liddle
liddle is run by Jack Dow, a sole trader in Australia (ABN 68 761 906 569). The person who answers the support email writes the code.
Where your data is kept
liddle’s database, application and uploaded images are hosted in Sydney, Australia. Email and text messages are sent through Amazon Web Services in Sydney. Payments, error reports and the network that delivers the site use providers that may process data overseas; the privacy policy lists each one.
Signing in
Everyone signs in with a one-time code or link sent to their email, or with Google. Your team can add two-factor authentication with an authenticator app and recovery codes.
Who sees what
Each team member’s access comes from a preset you choose, which you can adjust, and can be limited to the work assigned to them. Payments and refunds have their own permissions. Clients see only their own records with your business, and choose what personal details they share with you.
Payments
Online payments are processed by Stripe. Card numbers are entered with Stripe and are never stored by liddle.
Your data is yours
If you leave, email me and I will send you your clients, pets, appointments and notes. To ask what liddle holds about you, or to have it corrected or deleted, email the same address.
Found a security problem, or think something has gone wrong? Email support@liddle.app and I will look at it straight away. The full detail is in the privacy policy.
Ready when you are.
Start a 30-day free trial, or book a call and I’ll show you liddle using a working pet-care business. No credit card.